Stripe — alert on a chargeback spike · monitoring cookbook · Enterno.io

Enterno.io Editorial Team

Stripe — alert on a chargeback spike

Chargeback rate spikes — a fraud wave or a partner policy change. Stripe only emails late, and the dispute window is just 7 days.

Stack: stripe-api · curl · cron Tags: stripe, payments, fraud

Recipe

bash

#!/usr/bin/env bash
# /etc/cron.d/stripe-chargebacks
# 0 */6 * * * root /opt/stripe-cb.sh

KEY=${STRIPE_SECRET_KEY}
THRESH=${THRESH:-3}                   # disputes / 6 h

# Disputes opened in the last 6 hours
SINCE=$(date -d '6 hours ago' +%s)
COUNT=$(curl -fsS -u "$KEY:" \
  "https://api.stripe.com/v1/disputes?created[gte]=$SINCE&limit=100" \
  | jq '.data | length')

if [ "${COUNT:-0}" -gt "$THRESH" ]; then
  curl -fsS "$HEARTBEAT_URL" --data "disputes=$COUNT,window=6h"
  exit 2
fi
echo "OK ($COUNT disputes / 6h)"