Hotjar (hotjar.com, Contentsquare since 2021) — a popular heatmap + session recording + feedback polls tool since 2014. Free tier is limited (35 sessions/day), paid from €32/mo. Alternatives: Microsoft Clarity (free + unlimited), Fullstory, Yandex Metrika (RU default with heatmaps), Enterno.io RUM (no recordings but CWV + page speed).
Below: competitor overview, feature comparison, when Enterno.io wins, FAQ.
Hotjar founded by David Darmanin in Malta, 2014. Acquired by Contentsquare in 2021 for $400M. 900k+ sites. Free tier: 35 daily sessions, 3 surveys. Business: €32-€400/mo by volume. Tracking script ~40 KB.
| Feature | Enterno.io | Competitor |
|---|---|---|
| Heatmaps (click, scroll) | ❌ | ✅ |
| Session recordings | ❌ | ✅ |
| Surveys / polls | ❌ | ✅ |
| Core Web Vitals tracking | ✅ | ⚠️ Pro |
| Uptime monitoring | ✅ | ❌ |
| RU servers (data residency) | ✅ | ❌ |
| Free tier | ✅ CWV+uptime free | 35 sessions/day |
| Price | ₽490/mo Pro | €32-€400/mo |
Clarity is fully free, unlimited sessions. Hotjar has a more polished UI + surveys + better filtering. Solo — Clarity wins.
Heatmaps show where users click/scroll. Recordings — how exactly they interact. Combine with A/B testing (Google Optimize deprecated, VWO/Optimizely).
Hotjar has consent integration. Automatic PII masking on password fields. Explicit consent required before tracking.
Hotjar added CWV tracking in 2023 (Pro only). Enterno RUM gives CWV + uptime + error rate — more comprehensive.