Is Shopify down right now?
Up right now — www.shopify.com responded from Frankfurt am Main (1054 ms) and New York (203 ms), checked 1 min ago.
Frankfurt am Main: up · 1054 ms · 1 min ago New York: up · 203 ms · 1 min ago
We check that www.shopify.com answers, not every feature. For incidents inside Shopify, see Shopify Status.
No user reports in the last hour
User reports, separate from our automated checks above.
Response time and failed checks from the US & EU · last 24 hours
checks OK 7d 100.00% 30d 100.00% outages recorded 0 response 292 ms data since 20 Oct 2026
Outage history from our US & EU probes
No outages recorded by our US and EU probes since 20 Oct 2026. An outage is recorded only when every location fails twice in a row.
If Shopify isn't working for you
Shopify Status reports the admin, checkout, storefronts and other parts separately — a store can sell while the admin is slow, and the other way round.
- Hard-reload the page (Ctrl+Shift+R, or Cmd+Shift+R on a Mac) or restart the app.
- Sign out and back in, or try another browser or the mobile app.
- Switch between Wi-Fi and mobile data, and turn off VPN and ad-blocking extensions.
- If the status above says down, wait: reinstalling the app or resetting your password will not fix an outage on Shopify's side.
Official status: Shopify Status by Shopify.
How this check works
Every 5 minutes our own probes in Frankfurt am Main and New York request www.shopify.com over HTTPS. Any HTTP answer below 500 — even a sign-in page or a bot check — means the site is reachable; timeouts, DNS or TLS failures and 5xx errors count as failures. We call Shopify down only when every location fails twice in a row. Our server in Moscow is not used for this verdict, so a block or slowdown in one country does not show up here as an outage.
Run an independent technical check of www.shopify.com right now:
Frequently Asked Questions
Is Shopify down for everyone or just me?
Look at the status at the top of this page: we request www.shopify.com every 5 minutes from Frankfurt am Main and New York. If every location fails, the problem is very likely on Shopify's side and affects most users. If they all get an answer, the cause is most likely local — your connection, DNS, VPN, browser extensions or the app on your device.
Is there an official Shopify status page?
Yes — Shopify publishes Shopify Status at https://www.shopifystatus.com/. It reports incidents inside the service — sign-in, individual features, specific regions — that a reachability check like ours cannot see.
Shopify loads but doesn't work — what should I do?
Shopify Status reports the admin, checkout, storefronts and other parts separately — a store can sell while the admin is slow, and the other way round. General steps: hard-reload the page (Ctrl+Shift+R, or Cmd+Shift+R on a Mac), sign out and back in, try another browser or the mobile app, switch between Wi-Fi and mobile data, and turn off VPN and ad-blocking extensions.
Why does Shopify work in one place but not another?
Large services run from many data centres and networks. An incident can hit one region, one network provider or one CDN edge while the rest keep working. That is why we only call Shopify down when our probes in Frankfurt am Main and New York all fail twice in a row — a failure in one place is shown as unconfirmed.
How often do you check Shopify?
Every 5 minutes from Frankfurt am Main and New York. Since 20 Oct 2026 our probes have recorded 0 outages in which Shopify was unreachable from every location. The list is on this page.
What users report
Sign in to report what is brokenMonitoring sees whether the site answers. It does not see whether payments go through or the app works. Tell us what is broken for you.
Reviews are the personal opinion of their authors, not statements of fact. Every one is published only after a moderator has read it. If a review breaks the law or your rights, press «Report» under it: a complaint on a legal ground takes the review down at once, before a moderator decides. Review rules
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