Is Steam down right now?
Up right now — store.steampowered.com responded from Frankfurt am Main (258 ms) and New York (451 ms), checked 2 min ago.
Frankfurt am Main: up · 258 ms · 2 min ago New York: up · 451 ms · 2 min ago
We check that store.steampowered.com answers, not every feature. If it loads for us but not for you, the cause is usually local: connection, DNS, VPN or the app.
No user reports in the last hour
User reports, separate from our automated checks above.
Response time and failed checks from the US & EU · last 24 hours
checks OK 7d 100.00% 30d 99.93% outages recorded 1 response 249 ms data since 20 Oct 2026
Outage history from our US & EU probes
-
16 min Resolved
Brief outage
HTTP 502
If Steam isn't working for you
Steam usually goes offline for routine maintenance on Tuesdays (Pacific time); short store or sign-in outages in that window are typically planned.
- Hard-reload the page (Ctrl+Shift+R, or Cmd+Shift+R on a Mac) or restart the app.
- Sign out and back in, or try another browser or the mobile app.
- Switch between Wi-Fi and mobile data, and turn off VPN and ad-blocking extensions.
- If the status above says down, wait: reinstalling the app or resetting your password will not fix an outage on Steam's side.
We could not find an official public status page for Steam, so the status above is based on our own checks only.
How this check works
Every 5 minutes our own probes in Frankfurt am Main and New York request store.steampowered.com over HTTPS. Any HTTP answer below 500 — even a sign-in page or a bot check — means the site is reachable; timeouts, DNS or TLS failures and 5xx errors count as failures. We call Steam down only when every location fails twice in a row. Our server in Moscow is not used for this verdict, so a block or slowdown in one country does not show up here as an outage.
Run an independent technical check of store.steampowered.com right now:
Frequently Asked Questions
Is Steam down for everyone or just me?
Look at the status at the top of this page: we request store.steampowered.com every 5 minutes from Frankfurt am Main and New York. If every location fails, the problem is very likely on Steam's side and affects most users. If they all get an answer, the cause is most likely local — your connection, DNS, VPN, browser extensions or the app on your device.
Is there an official Steam status page?
We could not find an official public status page for Steam, so this page relies on our own checks from the US and Europe. Announcements from Valve's official support channels are the other reliable source.
Steam loads but doesn't work — what should I do?
Steam usually goes offline for routine maintenance on Tuesdays (Pacific time); short store or sign-in outages in that window are typically planned. General steps: hard-reload the page (Ctrl+Shift+R, or Cmd+Shift+R on a Mac), sign out and back in, try another browser or the mobile app, switch between Wi-Fi and mobile data, and turn off VPN and ad-blocking extensions.
Why does Steam work in one place but not another?
Large services run from many data centres and networks. An incident can hit one region, one network provider or one CDN edge while the rest keep working. That is why we only call Steam down when our probes in Frankfurt am Main and New York all fail twice in a row — a failure in one place is shown as unconfirmed.
How often do you check Steam?
Every 5 minutes from Frankfurt am Main and New York. Since 20 Oct 2026 our probes have recorded 1 outage in which Steam was unreachable from every location. The list is on this page.
What users report
Sign in to report what is brokenMonitoring sees whether the site answers. It does not see whether payments go through or the app works. Tell us what is broken for you.
Reviews are the personal opinion of their authors, not statements of fact. Every one is published only after a moderator has read it. If a review breaks the law or your rights, press «Report» under it: a complaint on a legal ground takes the review down at once, before a moderator decides. Review rules
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